Privacy Policy

Effective Date: January 1, 2025

The Palatka Housing Authority (“PHA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, online services, and communications.

1. Who We Are

Palatka Housing Authority
400 North 15th Street
Palatka, FL 32177
Phone: 386.329.0132
Fax: 386.329.0145
Email: kgarvin@palatkaha.org

Office Hours: Monday – Thursday, 8:00 a.m. – 6:30 p.m.

2. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name, address, email address, and phone number

  • Information submitted through contact forms, applications, or inquiries

  • Employment or vendor-related information when applying for jobs or procurement opportunities

b. Automatically Collected Information

  • IP address, browser type, and operating system

  • Pages visited, date and time of visits, and referring URLs

  • Information collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests

  • Administer housing programs and services

  • Process applications, employment inquiries, and procurement submissions

  • Improve website functionality and user experience

  • Comply with federal, state, and local laws and HUD regulations

4. Cookies and Tracking Technologies

Our website may use cookies to enhance functionality and analyze website traffic. Cookies do not collect personally identifiable information unless you voluntarily provide it. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

5. Sharing of Information

We do not sell or rent personal information. Information may be shared only:

  • With HUD or other government agencies as required by law

  • With service providers performing services on our behalf

  • When required to comply with legal obligations, court orders, or law enforcement requests

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no method of transmission over the Internet is completely secure.

7. Accessibility and Equal Housing Commitment

The Palatka Housing Authority is an Equal Housing Opportunity provider and is committed to nondiscrimination in accordance with federal law and HUD policy. We provide housing and services without discrimination on the basis of race, color, religion, sex, physical or mental disability, familial status, national origin, age, or other protected class.

To file a discrimination complaint, contact:

HUD Director, Office of Civil Rights
451 7th Street S.W.
Washington, D.C. 20410
Phone: (202) 708-1112 (Voice)
TTY/TDD: (202) 708-1455

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Palatka Housing Authority
400 North 15th Street
Palatka, FL 32177
Email: kgarvin@palatkaha.org
Phone: 386.329.0132